Frequently Asked Questions

The HUB’s Frequently Asked Questions section is continuously updated and expanded based on the needs and inquiries of you, our HUB user. We welcome your questions!

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Do you have the part that I need?

Check the on-line catalog to see. In the top right on the menu bar of this web page, there is a Product Search button for you to search our catalog by the VIN number, part number, or you can do an application search for a specific vehicle.

Last Updated: December 23, 2015
Is this the same BCA I have known for years?

This is the same BCA as far as quality, service & product that you have come to expect. The only difference is that it now comes from NTN Bearing Corporation of America. The BCA manufacturing facilities were acquired by NTN in 1996 and have been functioning the same ever since.

Last Updated: December 23, 2015
What are the signs of a wheel hub that’s not functioning properly?
  • Obvious signs include steering and handling, performing poorly
  • In severe cases, turning the steering wheel or attempting sharp turns becomes difficult or impossible
  • Grinding noises
  • Smoke
Last Updated: July 21, 2015
What do I need to clean a wheel hub?
  • Protective eyewear
  • Textured gloves
  • Hearing protection
  • Brake solvents to remove grease
  • Cleaning sets
  • Disks for attaching to power tools for rust removal and surface cleaning
Last Updated: July 21, 2015
What is a wheel hub assembly?

A wheel hub assembly is a specialized bearing used in many late-model passenger vehicles and trucks. It integrates a bearing unit into a housing that mounts to the vehicle on the back side, and that your wheel mounts to the front.

Last Updated: December 23, 2015
Where can I buy the part that I need?

BCA parts are distributed through parts stores and through your automotive service provider. Search for a part in our online catalog and click the "Where to Buy" tab for the nearest location. If you are a warehouse distributor, please contact customer service to be directed to a salesperson in your area.

Last Updated: December 23, 2015
Why do I need a torque wrench for replacing wheel hubs?

Tightening wheel hubs is an important part of the replacement process, and the amount of torque used affects the unit’s performance. Making sure the unit is securely in place prevents damage to other components of the vehicle. Check (RESOURCE) for torque specifications. Keeping a torque wrench within reach during replacement jobs helps you keep customers’ vehicles on the road.

Last Updated: December 09, 2015
Why go through a supplier for parts when buying online is so easy?

Even if the part looks perfect in a photo online, what you get is not always what you see. Online auction sites have been known to misrepresent the quality of parts, and you may experience roadblocks when trying to return problem products. Whether buying online or off, using a trusted supplier with a stellar reputation helps protect your professional reputation.

Last Updated: July 21, 2015
Why is an Original Equipment (OE) replacement part my best choice?

Using a hub assembly from manufacturer with an OE heritage will always be your best choice. An OE manufacturer has the design & engineering expertise to ensure you have the correct fitting & functioning part for each vehicle’s needs. This is very important for every passenger vehicle owner, since the initial replacement cost in replacing a hub assembly is expensive. It is vital to understand that the short-term cost associated with using a premium OE replacement part for this critical safety component far outweighs the risk of using a low-cost option that you will have to replace more often, or can the increase the chance of catastrophic failure.

Last Updated: December 23, 2015
Why should air-powered tools be oiled twice a day?

Keeping your air-powered tools properly oiled keeps them operating at maximum power. Here’s an easy guideline:

  • Tools Used Once a Day—Oil Before Use
  • Tools Used Five to 10 Times a Day—Oil Twice a Day
  • Tools Used 10-15 Times a Day—Oil Three Times a Day
  • Tools Used More Than 15 Times a Day—Oil Every Three Times Used
Last Updated: July 21, 2015
Why should I use an OE quality wheel bearing?

Did you know there’s a difference in the types of metals used in wheel bearings? OE quality’s forged steel can withstand the demands of daily driving, while also enhancing the vehicle’s overall performance. Other indicators of quality bearings include pre-lubrication and the ability to meet strict tolerances.

Last Updated: July 21, 2015